• Describe the benefits of high availability and scalability in the cloud.
• Describe the benefits of reliability and predictability in the cloud.
• Describe the benefits of security and governance in the cloud.
• Describe the benefits of manageability in the cloud.

• Describe Infrastructure as a Service (IaaS).
• Describe Platform as a Service (PaaS).
• Describe Software as a Service (SaaS).
• Identify appropriate use cases for each cloud service (IaaS, PaaS, SaaS).

• Describe Office 365, Microsoft 365, and Windows 365
• Describe how Microsoft 365 empowers workers for hybrid and flexible work
• Create a Microsoft 365 trial organization

• Describe how the capabilities of Microsoft 365 can boost productivity
• Describe how Microsoft 365 Apps help people craft compelling content in real-time
• Describe how the capabilities of the work management tools optimize operations
• Describe additional Microsoft 365 productivity apps

• Describe how the collaboration tools of Microsoft 365 promote synergy in the workplace
• Describe how Microsoft Teams helps boost teamwork
• Describe how Microsoft Viva helps organizations create thriving work cultures
• Describe how Yammer communities can help foster connections within your organization

• Describe the endpoint modern management capabilities of Microsoft 365
• Describe the differences between Windows 365 and Azure Virtual Desktop
• Describe the deployment and release models for Windows-as-a-Service
• Describe the deployment methods and update channels for Microsoft 365 Apps

• Describe how Viva Insights help people and organizations work smarter and achieve balance
• Describe the capabilities of the Microsoft 365 admin center and user portal
• Describe the reports available in the Microsoft 365 admin center and other admin centers

• Describe what Azure AD does.
• Describe the types of identities Azure AD supports.

• Describe Conditional Access in Azure AD.
• Describe the benefits of Azure AD roles and role-based access control.

• Describe the Microsoft 365 Defender service.
• Describe how Microsoft 365 Defender provides integrated protection against sophisticated attacks.
• Describe and explore Microsoft 365 Defender portal.

• Describe the security concepts for SIEM and SOAR.
• Describe how Microsoft Sentinel provides integrated threat management.
• Describe the pricing models of Microsoft Sentinel.

• Describe the Microsoft Purview compliance portal.
• Describe Compliance Manager.
• Describe the use and benefits of compliance score.

• Describe the offerings of the Service Trust Portal.
• Describe Microsoft’s Privacy principles.
• Describe Microsoft Priva.

• Describe the pricing models available for Microsoft cloud services
• Describe billing management features such as billing frequency and methods of payment
• Describe the differences between base licensing and add-on licensing

• Describe the support offerings available for Microsoft 365 and how to create a support request
• Describe service level agreement (SLAs) concepts
• Identify how to track service health through the Microsoft 365 admin center
• Describe how organizations can provide feedback on Microsoft 365 products and services

A: This MS 900 training covers a range of topics, including an overview of Microsoft 365, its core services and features, collaboration tools such as Microsoft Teams and SharePoint Online, security and compliance features, licensing and pricing options, and deployment considerations.

A: MS 900 is designed for individuals who want to gain a foundational understanding of Microsoft 365. It is suitable for IT professionals, business users, and decision-makers who are considering implementing Microsoft 365 in their organizations or seeking to expand their knowledge of the platform.

A: No prior technical knowledge or experience is required to attend this course. It is designed as an introductory level training and does not assume any specific background or expertise.

A: By the end of this Ms 900 training, you will have a solid understanding of Microsoft 365 and its core services. You will learn about the benefits of Microsoft 365, its collaboration tools and features, security and compliance capabilities, licensing options, and considerations for deployment.

A: MS900 is primarily a theoretical course that focuses on concepts and features of Microsoft 365. It does not include extensive hands-on exercises or labs.

MS-700T00: Managing Microsoft Teams

MS-102T00: Microsoft 365 Administrator Essentials