ISO 9001 Introduction

Duration : 1 Day (8 Hours)

ISO 9001 Introduction Course Overview

The ISO 9001 Introduction training is a one-day course that provides an overview of the fundamental concepts of quality, quality management, and the requirements of ISO 9001 for a Quality Management System (QMS). Participants will learn about the benefits of implementing a QMS and receive valuable guidance on the certification process for the QMS.

Intended Audience

  • Individuals seeking a simplified introduction to quality, quality management, and ISO 9001
  • Consultants, advisors, and professionals wishing to get acquainted with ISO 9001 requirements for a QMS
  • Personnel responsible for managing, maintaining, and improving the quality of the products and services in an organization
  • Professionals aspiring to pursue a career in quality management

Learning Objectives of ISO 9001 Introduction

  • Understanding Quality Management Systems (QMS): Gain a foundational understanding of the principles and concepts of Quality Management Systems (QMS) as defined by ISO 9001.
  • Overview of ISO 9001 Standard: Familiarize yourself with the structure, requirements, and key elements of the ISO 9001 standard, which focuses on quality management and continuous improvement.
  • Context of the Organization: Understand how to identify and define the context of an organization, including internal and external factors that may affect its ability to achieve quality objectives.
  • Leadership and Commitment: Learn about the role of leadership in establishing a quality management system and the importance of organizational commitment to meeting customer and regulatory requirements.
  • Quality Policy: Understand the development, implementation, and communication of a quality policy that aligns with the organization’s strategic goals and commitment to quality.
  • Risk-Based Thinking: Explore the concept of risk-based thinking in the context of ISO 9001, emphasizing the identification and management of risks to ensure the effectiveness of the quality management system.
  • Process Approach: Gain insights into the process approach to quality management, focusing on the systematic identification, definition, and management of interrelated processes to achieve desired outcomes.
  • Documentation and Record-keeping: Learn the basics of documenting and maintaining records related to the quality management system, including the preparation of necessary documentation for audits.
  • Roles and Responsibilities: Understand the roles, responsibilities, and authorities within the organization related to quality management, emphasizing the involvement of all levels of the organization in achieving quality objectives.
  • Customer Focus: Explore the importance of customer focus in the context of ISO 9001, highlighting the need to meet customer requirements and enhance customer satisfaction.
  • Continuous Improvement: Understand the principle of continual improvement, emphasizing the importance of regularly reviewing and enhancing the effectiveness of the quality management system.
  • Internal Audit Basics: Gain a basic understanding of the internal audit process, including planning, conducting, and reporting on internal audits of the quality management system.
  • Section 1: Training course objectives and structure
  • Section 2: Standards and regulatory frameworks
  • Section 3: Fundamental concepts and principles of quality management
  • Section 4: An overview of ISO 9001 requirements — Clauses 4 to 10
  • Section 5: Preparation for the certification audit
  • Section 6: Closing of the training course

ISO 9001 Introduction Course Prerequisites:

There are no prerequisites to participate in this training course.

Discover the perfect fit for your learning journey

Choose Learning Modality

Live Online

  • Convenience
  • Cost-effective
  • Self-paced learning
  • Scalability


  • Interaction and collaboration
  • Networking opportunities
  • Real-time feedback
  • Personal attention


  • Familiar environment
  • Confidentiality
  • Team building
  • Immediate application

Training Exclusives

This course comes with following benefits:

  • Practice Labs.
  • Get Trained by Certified Trainers.
  • Access to the recordings of your class sessions for 90 days.
  • Digital courseware
  • Experience 24*7 learner support.

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