Siebel Upgrade 22.x Course Overview:

The Siebel Upgrade 22.X certification validates expertise in upgrading, configuring, and implementing Siebel CRM applications in the 22.X version. It confirms the professional’s skills in performing complex upgrades, handling technical challenges, and integrating with existing business processes. Industries use this certification to find qualified professionals to optimize and enhance their CRM systems, improving efficiency and data management. The primary objective is to establish competence in handling the technical aspects of Siebel 22.X environments.

Intended Audience:

The target audience for Siebel Upgrade 22.X training includes:

1. IT professionals
2. Siebel administrators
3. Developers
4. Business analysts
5. Consultants
6. Project managers overseeing Siebel projects
7. Technical support staff
8. System architects
9. Database administrators
10. Technical sales professionals
11. Pre-sales consultants.

Learning Objectives of Siebel Upgrade 22.x:

1. Understand Siebel CRM’s latest features and enhancements in version 22. X, including improved user interface, performance, and security.
2. Gain in-depth knowledge of the Siebel upgrade process, including key stages, best practices, and considerations when migrating to version 22. X.
3. Learn how to effectively plan and prepare for a Siebel upgrade project, including risk assessment, resource allocation, and change management.
4. Develop skills in performing a Siebel environment assessment and system health check to identify potential issues and optimization opportunities before starting the upgrade process.
5. Understand the role of various Siebel components and tools, such as Application Interface, Repository, and Database Configuration Utilities, in the upgrade process.
6. Learn how to perform necessary application and database customizations during the upgrade to ensure compatibility with the new version and optimize performance.
7. Gain insight into testing and validation strategies specific to Siebel upgrades, enabling you to effectively identify and resolve issues during the migration process.
8. Understand the importance of post-upgrade activities, such as performance tuning, monitoring, and maintenance, to ensure continued stability and security of the upgraded Siebel system.
9. Develop the ability to troubleshoot common issues and challenges that may arise during the Siebel 22. X upgrade process.
10. Enhance your knowledge of Siebel documentation and resources, enabling you to stay updated on the latest developments and best practices related to Siebel CRM and the upgrade process.