Oracle Sales Cloud: Admin Overview

Duration : 1 Day (8 Hours)

Oracle Sales Cloud: Admin Overview Course Overview:

The Oracle Sales Cloud: Admin Overview certification validates the skills of administrators using Oracle Sales Cloud, enabling them to effectively implement and manage the CRM platform to enhance sales processes, customer data management, and sales performance. Industries utilize this certification to ensure that employees have the necessary expertise to leverage Sales Cloud for achieving business objectives and driving sales success.

Intended Audience:

  • System administrators responsible for Oracle Sales Cloud setup.
  • Experienced users aiming for Oracle Sales Cloud certification.
  • IT professionals working with Oracle’s CRM products.
  • Implementation consultants requiring knowledge of Oracle Sales Cloud.
  • Business Analysts looking to optimize Oracle Sales Cloud’s functionality.

Learning Objectives of Oracle Sales Cloud: Admin Overview:

The learning objectives of the Oracle Sales Cloud: Admin Overview course are:

  1. Navigate and understand the key features of Oracle Sales Cloud.
  2. Perform essential setup tasks and customize fields as per business requirements.
  3. Manage user access, security, and data in Oracle Sales Cloud.
  4. Utilize reporting, dashboards, territories, and forecasts for informed decision-making.
  5. Integrate, extend, and automate sales processes to increase efficiency and productivity.
  6. Maximize the benefits offered by Oracle Sales Cloud through effective administration and utilization of its features.

 Module 1: Initial Setup Tasks

 Module 2: Profile Values and Lookups

 Module 3: Manage Users

 Module 4: Manage Accounts and Activities

 Module 5: Contacts and Households

 Module 6: Leads and Opportunities

 Module 7: Multiple Business Units

 Module 8: Sales Performance Management

 Module 9: Import/Export Basics

 Module 10: Other Administration Topics

Oracle Sales Cloud: Admin Overview Course Prerequisites:

The prerequisites for the Oracle Sales Cloud: Analytics course include:

  1. Basic understanding of Oracle Sales Cloud functionality.
  2. Familiarity with Oracle Cloud Interface.
  3. Knowledge of Customer Relationship Management (CRM) processes.
  4. Experience in sales management.
  5. Skills in data migration, application development, and system configuration.
  6. Proficiency in Oracle SQL or PL/SQL.
  7. Basic IT knowledge.

Discover the perfect fit for your learning journey

Choose Learning Modality

Live Online

  • Convenience
  • Cost-effective
  • Self-paced learning
  • Scalability


  • Interaction and collaboration
  • Networking opportunities
  • Real-time feedback
  • Personal attention


  • Familiar environment
  • Confidentiality
  • Team building
  • Immediate application

Training Exclusives

This course comes with following benefits:

  • Practice Labs.
  • Get Trained by Certified Trainers.
  • Access to the recordings of your class sessions for 90 days.
  • Digital courseware
  • Experience 24*7 learner support.

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