ITIL Strategic Leader: Digital and IT Strategy

ITIL Strategic Leader: Digital and IT Strategy

Duration : 3 Days (24 Hours)

ITIL Strategic Leader: Digital and IT Strategy Course Overview:

The ITIL Strategic Leader: Digital and IT Strategy course focuses on the fundamental principles and practices of IT strategy and its role in supporting digital transformation initiatives. This course provides valuable insights into the responsibilities and roles of IT professionals in developing and maintaining a robust digital strategy and IT portfolio. Key topics covered include the significance of data-driven decision-making, creating a comprehensive IT strategy to drive digital transformation, developing software applications to enhance business processes, and prioritizing customer experience. By enrolling in this course, students will acquire the necessary skills to formulate a comprehensive IT strategy, effectively manage the execution of digital initiatives, and ensure alignment between the IT organization and the business objectives. This course is particularly beneficial for IT professionals who already hold an ITIL Foundation Certificate or possess knowledge of IT service management principles and practices.

Intended Audience:

Business executives, IT professionals and operational personnel who are looking for ways to improve the effectiveness of their digital and IT strategies could benefit from ITIL 4 Digital and IT Strategy training.
This training is particularly helpful for those already familiar with ITIL principles and looking to streamline the overall effectiveness of their Digital and IT strategies within the organization
It helps provide insight into the areas of IT transformation, service management, value streams, and customer centricity that they can use to create and implement a more efficient and effective Digital and IT strategy within their organization
This training can assist in achieving goals such as improved customer experience, enhanced operational efficiency, and competitive differentiation

 Module 1: Key Concepts of Digital and IT Strategy
  • Digital, Information, and Communication Technology
  • Digital Transformation
  • Services, Products, and Competitive Advantage
  • Tiers of Strategy
  • Business Models
  • Operating Models
  • Opportunity and Demand
  • Value
  • Governance
  • ITIL® Guiding Principles
  • Continual Improvement
  • ITIL® Practices
  • Disruptions
  • Vision
  • Digital Disruptions
  • Balanced Strategic Focus
  • Environmental Analysis
  • Financial Aspects of Digital and IT Strategy
  • Business Models for Strategy Planning
  • Portfolio Optimization
  • Strategic Approaches for Digital Organizations
  • Strategic Approaches for Operational Excellence
  • Strategic Approaches to Evolution
  • Strategic Approaches to Social Responsibility and Sustainability
  • Assignment 2: Strategic Approaches for Digital Organizations
  • How Strategies are Implemented
  • Coordinating Strategy and Strategic Initiatives
  • Leading Digital Transformation
  • Digital Leadership
  • Assignment 3: Strategy Planning and Communication
  • Key Facts About Measurement
  • Measuring a Strategy
  • Instrumenting Strategy
  • Long-Term Momentum: Ensuring Organizational Viability
  • Short-Term Momentum: Parallel Operation
  • Assignment: Digital Strategy in VUCA Environment
  • Managing Innovation
  • Formal Approach to Innovation Management
  • Culture that Supports Innovation
  • Approaches to Innovation
  • Evaluating and Adopting Emerging Technology
  • Risk Management
  • Risk Identification
  • Risk Posture
  • Risk Treatment

ITIL Strategic Leader: Digital and IT Strategy Training Prerequisites:

There are no prerequisites for the ITIL 4 Digital and IT Strategy Training course. This program is designed for participants with a wide range of skills and experience in IT service management. All participants should possess a fundamental understanding of IT services and IT service management concepts, such as those covered in the ITIL Foundation course.

Q: What is ITIL Strategic Leader: Digital and IT Strategy?

A: ITIL Strategic Leader: Digital and IT Strategy is an advanced-level training program that focuses on developing strategic leadership skills in the context of digital and IT strategy. It is designed for IT professionals who want to enhance their ability to shape and execute effective digital and IT strategies within organizations.

A: In this training, you will learn how to develop and implement digital and IT strategies that align with business objectives. You will gain knowledge in areas such as digital disruption, emerging technologies, digital transformation, strategic planning, governance, risk management, and organizational change management. The training provides insights into how to lead and drive digital initiatives successfully.

A: This training is beneficial for IT leaders, IT managers, digital transformation managers, senior executives, and individuals involved in shaping and executing digital and IT strategies within organizations. It is suitable for those seeking to develop skills in leading and managing digital transformation and leveraging IT for strategic advantage.

A: While there are no strict prerequisites, it is recommended to have a basic understanding of IT service management concepts and principles, such as those covered in ITIL 4 Foundation. Familiarity with strategic planning and management practices is also beneficial.

A: The ITIL Strategic Leader: Digital and IT Strategy certification validates your expertise in strategic leadership and digital transformation. It demonstrates your ability to develop and execute effective digital and IT strategies, enabling you to drive business success and stay ahead in today’s digital age.

Discover the perfect fit for your learning journey

Choose Learning Modality

Live Online

  • Convenience
  • Cost-effective
  • Self-paced learning
  • Scalability


  • Interaction and collaboration
  • Networking opportunities
  • Real-time feedback
  • Personal attention


  • Familiar environment
  • Confidentiality
  • Team building
  • Immediate application

Training Exclusives

This course comes with following benefits:

  • Practice Labs.
  • Get Trained by Certified Trainers.
  • Access to the recordings of your class sessions for 90 days.
  • Digital courseware
  • Experience 24*7 learner support.

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